We wish to remind ECTA members that Multi-Factor Authentication (MFA) will become mandatory as of 16 February 2026 and will be required to access the EUIPO User Area.

MFA has been available as an optional feature since 1 December 2025, allowing users to familiarise themselves with the process ahead of its mandatory implementation.

How MFA works

1. Setup: Users will be invited to set up MFA with an authenticator app (e.g., Microsoft Authenticator, Google Authenticator) by scanning a QR code. Once MFA becomes mandatory, this step will be required to continue.
2. Verification: Users enter the 6-digit code generated by the authenticator app to complete the setup.
3. Login: Users log in with their username and password as usual, followed by the 6-digit code from the authenticator app.

*Please note: in cases where multiple colleagues need to access the same account in the EUIPO User Area, sub-profiles will need to be created. For this reason, ECTA suggests starting the process before 16 February.

Users can contact the EUIPO Customer Care at customercare@euipo.europa.eu for any questions.