We wish to inform ECTA members that the EUIPO will soon introduce Multi-Factor Authentication (MFA) in the User Area with the aim to safeguard user data and enhance account security, in line with the EUIPO Strategic Plan SP2030.

• 1 December 2025 - Optional MFA: Users will have the option to activate MFA in their account settings to familiarise with the process. Support will be available via the Information Centre.
• 16 February 2026 - Mandatory MFA: MFA will be required to access the User Area. 

How MFA works

1. Setup: Users will be invited to set up MFA with an authenticator app (e.g., Microsoft Authenticator, Google Authenticator) by scanning a QR code.
2. Verification: Users enter the 6-digit code generated by the authenticator app to complete the setup.
3. Login: Users log in with their username and password as usual, followed by the 6-digit code from the authenticator app.

ECTA EUIPO-Link Committee Chair, Cristina Bercial-Chaumier, comments “While the Multi-Factor Authentication in the User Area may be seen as an additional burden, this enhanced security will reduce the risk of unauthorised access and protect against phishing and data breaches bearing in mind the increasing sophistication of cyber threats and the potential consequences of security breaches”.

Users can contact the EUIPO Customer Care at customercare@euipo.europa.eu for any questions.